IDCheck: New Verification for Out-of-State Shared Branching

Starting May 1, 2025, members who use out-of-state Shared Branch locations will need to verify their identity through IDCheck as part of a new CO-OP℠ Shared Branch network policy. This measure is designed to enhance the security of your transactions and protect your accounts from fraud.

How it Works:

1. Scan the QR code located in the branch or visit verify.coop.org
2. Select America’s Credit Union from the drop-down list.
3. Enter your member number and the last four digits of your social security number. 
4. Upload a photo of your ID.
5. Take a selfie
   Tip: Save your validation for an even quicker experience next time!
6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).

Important Note: If you are unable to verify your identity, your out-of-state transactions may be limited or denied. This policy is in place to help prevent unauthorized access to your accounts.

Military ID Exclusions

Please note that military IDs are excluded from the identity verification process for out-of-state Shared Branch transactions. If you are using a military ID, it will not be considered an “out of state” ID for this purpose. 

Need Assistance?

If you have any questions about the CO-OP Shared Branch IDCheck, please stop by your local branch or contact us at 253-964-3113. We are here to assist you and ensure a smooth transition to this new security measure.

Thank you for your cooperation. 

Get Verified