Get Ready to Explore the Crypto World
In today’s digital world, it’s nearly impossible to ignore cryptocurrency. But what exactly is it, and how does it work? Simply put, it is a decentralized digital currency that allows for secure and anonymous transactions, recorded on a public ledger called a blockchain. While its primary purpose is a form of payment, many people use it as a form of investing, similar to the traditional stock market.* It can be a complex concept to understand, but that’s where EasyCoin comes in. As a cryptocurrency investing tool specifically designed for credit unions, EasyCoin makes it simple and easy for members to invest in the crypto market while still enjoying the safety and security of their credit union. With its user-friendly interface and reliable support team, EasyCoin makes it easy for members to enter this exciting market.
- Customized cryptocurrency wallet.
- One-Click enrollment.
- Registration at the speed of light!
- Only available to ACU members via Online and Mobile Banking.
- Only the primary account holder can open an EasyCoin account.
- Not available on business or trust accounts.
- $11 minimum initial deposit to open an EasyCoin account.
Immediate Purchasing
Simply click or tap on the cryptocurrency asset of your choice to purchase the asset using funds already in your account.
Comprehensive Dashboard
The EasyCoin dashboard provides you with a high-level overview of your crypto activity, including a list of all currently owned digital assets. You also have the ability to quickly purchase a new digital asset.
Real Time Updates
EasyCoin updates crypto asset prices every few seconds, ensuring you are seeing the most up-to-date pricing.
Cryptocurrency Made Easy
Recurring Transfers
The best way to ensure that you are setting enough aside for your investment goals? Automate it. You can set up recurring transfers from your account right into your EasyCoin portfolio.
Get Set Up in Minutes
Getting started is easy. Follow the below steps in order to start investing today:
- Become an ACU member: Join Now
- Login to Online Banking (ACU Online Banking)
- Accounts > EasyCoin
- Select Member Account (if you have more than one membership account with ACU)
- Follow steps to register and setup your crypto wallet
- Choose funding source
- Accept Terms & Conditions
- Finish
Easily Access Your Account From Online Banking
Once you have set up your account, accessing your portfolio is simple:
- Login to Online Banking (ACU Online Banking)
- Accounts > EasyCoin
- Select Member Account (if you have more than one membership account with ACU)
- EasyCoin dashboard will populate within Online Banking platform
Easily Access Your Account from Our Mobile App
Once you have set up your account, accessing your portfolio from the ACU Mobile App is easy:
- Login to the ACU Mobile Banking App
- Select the menu icon in the top corner of app
- Select EasyCoin
- Your EasyCoin dashboard will populate within the app
EasyCoin FAQs – General
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Is there a minimum amount required to use EasyCoin?
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The minimum initial deposit required is $11. Once you open your account, you must maintain a balance of at least $11.
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Are there any fees?
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There will be a “per transaction” fee equal to 2% of the transfer amount. For instance, if members purchase a digital asset for $2,000, they will see a $1,960 equivalent in that crypto asset on their balance, with $40 charged as a fee. The 2% fee is also applied when selling crypto assets. Members also pay a small annual fee for cold storage equal to 0.5% of the total wallet; member wallets are charged automatically on a monthly basis.
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Is it possible that I could lose money?
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The cryptocurrency market is highly volatile. With any investment, there is a risk that you may lose your investment. Should the market value of your account decline, your account may lose value.
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What if I have any questions?
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You may email a client service specialist at InvestSupport@AccessSoftek.com
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Who can open an account?
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Only the primary account holder may open an EasyCoin account.
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How can I change my address and update contact info?
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Contact information for your investment account is automatically pulled from your online/mobile banking account. Any time you make an update to your contact information inside digital banking, that information will automatically sync with your investment account the next time that you open the investment portal. If you ever have issues with the contact information on your account, you can contact support at investsupport@accesssoftek.com.
EasyCoin FAQs – Managing Your Portfolio
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Where can I find my EasyCoin wallet?
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Please log in to your Credit Union online account. In the navigation bar, find the Accounts tab. Select the EasyCoin tab under Accounts. From there you can see your customized crypto wallet dashboard, transactions, eStatements, and settings pages for you to track your account.
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Where can I check my performance?
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Please go to comprehensive dashboard page, where you can find crypto balances, performance, total earnings, and holding details.
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Where can I find my monthly statements, trade confirmations and tax documents for my account?
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All documents are available online in the EasyCoin dashboard via the documents tab under the kebab menu.
EasyCoin FAQs – Transfers & Withdrawals
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Can I make a recurring transfer into my EasyCoin wallet?
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Yes, you can set up an automatically recurring transfer. Our maximum recurring transfer amount is $5,000. Funding frequency options for recurring transfer are:
- Every 2nd Monday of a month
- 15th of every month
- First day of a month
- Daily (every business day)
- At the beginning of each calendar quarter
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Can I withdraw or transfer funds from my account?
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Yes. Beginning 30 days after you open your account, you may withdraw some or all of your account at any time. For example, if you deposit $500 on 7/1 and $800 on 8/1, you would be able to withdraw $500 on 7/31 and $ 800 on 8/31.
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Are there any dollar limits or fees if I transfer funds out of my account?
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We charge $0.25 for each withdrawal and there are no limits on the number of times you can withdraw. There is an ACH transfer limit of $10,000 per transfer per day.
There will be a “per transaction” fee equal to 2% of the transfer amount. For instance, if members purchase a digital asset for $2,000, they will see a $1,960 equivalent in that crypto asset on their balance, with $40 charged as a fee. The 2% fee is also applied when selling crypto assets. Members also pay a small annual fee for cold storage equal to 0.5% of the total wallet; member wallets are charged automatically on a monthly basis.
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How can I withdraw from my EasyCoin wallet?
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EasyCoin lets members exchange their digital assets into United States Dollars with just a few clicks. Members simply select the crypto asset they want to sell in their Crypto Wallet (either on the main dashboard, or within a specific crypto asset), then click the Sell button. Next, members will select the account they wish to deposit funds to or learn more about the associated asset by clicking on the Details button.
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Are there any limits on when I can withdraw from my investment account?
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All deposits into the EasyCoin wallet have a 30 day hold to comply with anti-money laundering regulations. After this 30-day hold expires, you may withdraw some or all of your funds at any time. It can take 3-5 business days for the funds to appear back in your checking/savings account.
*Not NCUSIF insured. No Credit Union Guarantee. Not a deposit. Cryptocurrency may lose value. Not insured by any federal government agency. America’s Credit Union has contracted with Access Softek Advisory Services LLC (“Access Softek”) to make non-deposit investment products available to you. DriveWealth LLC, a SEC registered broker-dealer and member FINRA/SIPC, holds the investment accounts. Investment Advisor Representatives are registered through Access Softek.